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malebo M

1 reviews | Active since Dec 2021

21 Dec 2022, 13:27

unauthorised early debit order

i have a policy with sanlamsky, the agreed date for debit order is 27 , i was surpriced when they debited before 27 without my concerned . it does not mean if i have money in my account then sanlamsky must do as they please . i have never responded to sms agreing to early debit order

0
Replies (2)
Sanlam
Sanlam's reply21 Dec 2022, 15:01
Official
Good day Malebo

We are sorry to hear this.  Your complaint has been escalated to the relevant team to get in touch with you.

Regards
Sanlam Client Care

Sanlam
Sanlam's reply22 Dec 2022, 09:15
Official
Good day Malebo

We have received confirmation that you have been provided with feedback via email.

Regards
Sanlam Client Care