1 reviews | Active since Sept 2018
Unauthorised debits beaware of this
An unauthorised debit order of R3610.00 that goes off from my account and the reference reflected as MULTID FORAAND.To my knowledge I have no debit order going off for that amount or that company that referenced.I was absolutely disgusted with the fact that in a time like this companies does unauthorized debits. My planned debits could not go off.I went to the bank only to find out that Sanlam Life has debited my account.I donot have any life policies with Sanlam. 1)So i had to follow a line for more than an hour. 2)I had to put my life and my families life at risk due to covid 19 3)I had to incurr travel costs 4)I had to incurr reversible charges 5)I had to make arrangment for other debit orders to go off. All of this because Sanlam have *********** people that debits incorrectly. I am raging in anger right now cos this was not my fault however I had to pay the price!!!
We acknowledge receipt of your complaint. Your matter was forwarded to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was forwarded to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We have received confirmation that the relevant department has sent you an e-mail confirming the debit order details. Please confirm receipt thereof.
Kind regards,
Sanlam Client Relations
We have received confirmation that the relevant department has sent you an e-mail confirming the debit order details. Please confirm receipt thereof.
Kind regards,
Sanlam Client Relations
