UNAUTHORISED DEBIT – YOU HAVE NO RIGHT TO MY MONEY!!!

I am absolutely FURIOUS! I just checked my bank statement and saw that Assupol has debited my account AGAIN! What part of "CANCELLED" do you people not understand?

I formally cancelled my policy on the 29th of January 2026. I explicitly told you to STOP debiting my account because the policy is finished, cancelled, done. I did everything right on my side.

Yet, you have ****** money from my account without my permission. You do not have my mandate anymore. You do not have the right to touch my account. This is completely ******* and *********.

I want my money back in my account immediately. Not tomorrow, not "within processing times", IMMEDIATELY. You had no problem taking it instantly, so you can have no problem giving it back instantly.

This is the worst cover ever, and now you are proving to be the worst company ever. If my money is not back in my account by Tuesday 3rd March, I am going straight to the Ombudsman, my bank, and everyone I know to tell them to never use Assupol.

I NEED this sorted ASAP.