DH
Des H
1 reviews | Active since Mar 2024
02 Apr 2026, 09:28
Unacceptable service
Shocking service. I've been a client for 13 years. The Whatsapp is automated and requires an ID number. According to Sanlam, I do not exist. I, however, highly commend Hendrick Matua on his excellent service. But this involves going to the offices though. I'm a pensioner and do not have transport.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
02 Apr 2026, 09:38Good day Des We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply02 Apr 2026, 09:38
Official
Good day Des We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
13 Apr 2026, 10:51Good day Des This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply13 Apr 2026, 10:51
Official
Good day Des This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care