ZK
Zita K

1 reviews | Active since Jan 2017

12 Apr 2025, 16:24

Unacceptable Service

Each year there is a problem with the payment of the wealth bonus re the Sanlam Money Saver Credit Card. I was supposed to receive it in January. Last year, I received it in April, this year, another long wait with no excuses or apologies. I will be canceling this Credit Card.

0
Replies (2)
Sanlam
Sanlam's reply13 Apr 2025, 10:13
Official
Good day Zita   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Reality.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply22 Apr 2025, 14:45
Official
Good afternoon Zita

We have received feedback that an email has been sent to you.

Please be so kind as to respond to it, should you not have done so already.

Regards
Sanlam Client Care