Unable to email, always receive a failure notice.

Item: Sanlam
Rating: 2
Author: Mandy A

Good day all, IT please ensure I can send emails to Sanlam as no matter which one I receive a failure notice and if personal I can respond once then no more. I need to claim for dread disease and have been waiting for months to receive access to the online portal or email anyone...

Helpful (0)

Replies (2)

Sanlam's replyOfficial

09 May 2025, 07:49

Good day Mandy
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Sanlam's reply09 May 2025, 07:49

Official

Good day Mandy
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Sanlam's replyOfficial

19 May 2025, 09:12

Good morning Mandy

Sanlam Corporate is busy looking into this matter and has requested that you provide us with a screenshot, or the wording, of the one of the failure notices that you have received.

You are welcome to provide it to us on this platform, via private reply.

Regards
Sanlam Client Care

Sanlam's reply19 May 2025, 09:12

Official