1 reviews | Active since May 2017

17 May 2017, 13:35

Umbrella provident fund

<p>I have sent my claim forms in April 2017. I know it has not been very long but i would just like to track how long will it still be. </p> <p>The call centre is useless and keeps redirecting me and then i wait forever to talk to someone. They just pick up the phone and put it down again.</p> <p>PLEASE HELP</p>

0
Replies (2)
Sanlam
Sanlam's reply17 May 2017, 13:38
Official

We acknowledge your posting, and will refer it to our Employee Benefits department for investigation and feedback.

Regards

Client Relations

Sanlam
Sanlam's reply18 May 2017, 10:52
Official

Dear Alexander,

We sincerely apologise for the service experience received.

As discussed with our Specialist on 17 May 2017,we are in the process of finalising your payment and will keep you informed on the outcome.

Kind regards

Client Relations