NZ
Ntombizodwa Z
1 reviews | Active since Apr 2024
20 Dec 2024, 08:05
*****ulent policy made without my knowledge or consent.
I recently noticed that Assupol Life LTD with *** is taking R1039.00 directly from my persal and I never authorized anything, I’ve never met an Assupol life consultant nor given them my personal details.
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Replies (3)
Sanlam's replyOfficial
20 Dec 2024, 08:21Dear Ntombizodwa, Thank you for reaching out to us, please note that we will be in direct contact with you via email. Kind Regards, Assupol Complaints Team.
Sanlam's reply20 Dec 2024, 08:21
Official
Dear Ntombizodwa, Thank you for reaching out to us, please note that we will be in direct contact with you via email. Kind Regards, Assupol Complaints Team.
NZ
Ntombizodwa Z's updateReviewer Update
14 Jan 2025, 19:01Your said the policy has been cancelled but it’s still deducting from my Persal!!!!! What is happening?!!
NZ
Ntombizodwa Z's update14 Jan 2025, 19:01
Reviewer Update
Your said the policy has been cancelled but it’s still deducting from my Persal!!!!! What is happening?!!
Sanlam's replyOfficial
15 Jan 2025, 05:55The additional refund will be paid to you at the end of January when your HR pay office has paid it over to us. The cancellation of the policy was not in time to prevent your pay office from making a last premium deduction. Thank you for your understanding.
Sanlam's reply15 Jan 2025, 05:55
Official
The additional refund will be paid to you at the end of January when your HR pay office has paid it over to us. The cancellation of the policy was not in time to prevent your pay office from making a last premium deduction. Thank you for your understanding.