MM
Mbaliyothando M

1 reviews | Active since Nov 2023

14 Mar 2025, 13:12

*****ulent Policies

I'm very disappointed with their service now of late. I have a retirement policy with assupol for years now. January 2025 a *****ulent Policy started to deduct from my persal without my consent. I wrote an enquiry email to assupol customer service on the 13 February after receiving my January payslip, there us still no response from them. I just received my February payslip, *****ulent Policy is still deducting my hard earned money.

0
Replies (2)
Sanlam
Sanlam's reply14 Mar 2025, 13:38
Official
Good day, we have received your review and will provide feedback to your direct e-mail shortly, on how to have this resolved. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam
Sanlam's reply14 Mar 2025, 13:39
Official
Good day, we have received your review and will provide feedback to your direct e-mail shortly, on how to have this resolved. My apology for any inconvenience caused. Regards, Assupol Complaints Manager