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Aslam D

1 reviews | Active since Jul 2014

26 Aug 2025, 15:35

*****ulent information displayed on my Credit profile

It is a shame that Sanlam runs a credit dashboard with outdated information and refuses to correct the information. The consultant i spoke to refused to connect me to his Manager nor give me his Managers cell number. Why have Managers that hide from their customers. Their Managers are afraid to deal with their customers. What a shame to ***** from your employer by not doing your job when you need to deal with the public.

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Replies (2)
Sanlam
Sanlam's reply26 Aug 2025, 15:45
Official
Good day Aslam  
 
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Credit Solutions.
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply27 Aug 2025, 14:53
Official
Hello Aslam

We have received notification that Sanlam Credit Solution department has contacted you.

Regards
Sanlam Client Care