SD
Sabelo D
1 reviews | Active since Apr 2026
15 Apr 2026, 08:43
*****ulent deductions on my payslip by assupol proaperity
I am writing to lodge a formal complaint regarding an Assupol Prosperity insurance policy that appears to have been opened using my personal details without my knowledge, consent, or authorization. I have never app**** for, agreed to, or signed any documentation for this policy.
I have recently noticed ******** deductions being made from my salary/payslip under this policy. These unauthorized debits are continuing, which I consider *****ulent and in breach of my rights under South African consumer protection and insurance regulations.
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Replies (1)Sanlam's replyOfficial
15 Apr 2026, 09:11Good day Sabelo
Thank you for contacting us regarding this matter.
Thank you for contacting us regarding this matter.
Please send us a private reply containing your policy number or ID number so that we may assist you further.
Once we have received this information, we will escalate the matter for assistance.
Please be assured that any information you provide will be used solely for the purpose of resolving this issue.
Regards
Sanlam Client Care
Sanlam's reply15 Apr 2026, 09:11
Official
Good day Sabelo
Thank you for contacting us regarding this matter.
Thank you for contacting us regarding this matter.
Please send us a private reply containing your policy number or ID number so that we may assist you further.
Once we have received this information, we will escalate the matter for assistance.
Please be assured that any information you provide will be used solely for the purpose of resolving this issue.
Regards
Sanlam Client Care
