U get No response back from sanlam

The one Company u can not get hold of.

If you send an email to *** the only response u get is an automated. I have waited more than a week to hear anything back from.

Mostly if u call the number *** u get a "The number u have dialed is incorrect."

The one day I have tried to phone them got through on the line however waited 29min before I eventually opted for the phone back option. 15min later I received a call from Siyabulela Nelani who helped me. Had to explain multiple times that i just want to amend something on my policy. He advised that i need to go through my broker.

My broker can't even get hold of Sanlam!!!!!!

He eventually send me a document declaration so that I can manage my own Policy. Send the whole request trough back to Life@sanlam.... Guess what..... Its been 4 work days plus an update mail and 5 call.

Why should i pay for no service from Sanlam!!!! Pathetic!!!!