JS
Jaco S
1 reviews | Active since Oct 2019
03 Sept 2024, 08:23
Two Pot withdrawal - Website and App not working - per usual.
I honestly don't understand how a financial "institution" such as Sanlam isn't prepared for the Two-Pot withdrawal at all!!!!!!!!!!!!!!!!! It's now the 3rd of September - 08:00AM and your website is still crashing - Sanlam you have well over a YEAR to prepare - Step up your game - It's pathetic!!!!!!!!!!!!!!
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 Sept 2024, 08:29Good day Jaco
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply03 Sept 2024, 08:29
Official
Good day Jaco
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Sept 2024, 19:42 Good day Jaco This is to confirm that you have been contacted and feedback was provided to you. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply04 Sept 2024, 19:42
Official
Good day Jaco This is to confirm that you have been contacted and feedback was provided to you. Regards
Sanlam Client Care
Sanlam Client Care