Two Pot Complaint

I did the whole process regarding withdrawal from Sanlam's Two-Pot Retirement Fund and has been left highly dissatisfied with the process. Despite completing the application. Even though there was an estimate of payout to take place by the 29th of November I now received an email, date was shifted to the 23rd Of December, its already been 2 months. This is incredibly frustrating, especially when other corporations complete payouts within 5 to 10 days.

To make matters worse, there’s a complete lack of communication. Numerous attempts to follow up on the status of the application, yet no one seems able to provide any clear answers. It's disappointing that such a large financial institution cannot streamline its processes or provide the level of service expected in these situations.

This is Ridiculous :(