JF
James F
1 reviews | Active since Sept 2024
18 Sept 2024, 18:13
Two pot
I have send in my forms on 03 September to withdraw from my two pot savings. I have not received any communication since. You can't get help on the telephone or WhatsApp number and no reply on your emails. I have checked my sars app and no directive was issued which means nothing was done. People at my work that claimed after me already received their funds. What happened to my claim????
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Replies (2)
Sanlam's replyOfficial
18 Sept 2024, 18:17Good day James
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply18 Sept 2024, 18:17
Official
Good day James
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Sept 2024, 16:18Good afternoon James
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply19 Sept 2024, 16:18
Official
Good afternoon James
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care