EP
Ericanos P
1 reviews | Active since May 2024
21 Aug 2024, 14:13
Travel Assistance CLaim
Last year I took out a funeral policy for my auntie who reside 400km away, with travel Assistance pack. This past weekend we buried her, this week when Im suppose to claim for travel expenses R1500 I'm told I dont have cover, yet their consultant who sold policy to me confirmed that I do have. This company shouldn't be advertising on TV, very rude and ****s.
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Sanlam's replyOfficial
21 Aug 2024, 14:26Good day Ericanos, we take note of your review. My condolences on the passing of your auntie. My apology also for any frustration caused by this matter. We will investigate this further and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply21 Aug 2024, 14:26
Official
Good day Ericanos, we take note of your review. My condolences on the passing of your auntie. My apology also for any frustration caused by this matter. We will investigate this further and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager