1 reviews | Active since Oct 2021
Transfers and Allocation ( Providend Fund)
Sanlam has left me with so much pain and anger. Their customer service is bull****. I was working for Hollywoodbets so our provident funds were tranfered from Liberty to Sanlam. Since August i am phoning and sending email regarding my tranafer, these people dont give a damn . even today no one is responding to my emails and they have not allocated my R24000. these people are a ****.Membership no. ***6 and the transfered funds in question which i even sent the Proof of payment from Liberty but still no one seem to care about me is ROT M717346B , check your email using *** you would understand why i am so ****ed off. all you need to do is to allocate the funds to my profile snd pay me, is that so difficult that its can be ignored for full two months.
Please accept our apology for the poor service received, this is not the level of service that we pride ourselves on. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Please accept our apology for the poor service received, this is not the level of service that we pride ourselves on. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Our team is looking into it and they will provide you with feedback.
Regards,
Sanlam Client Relations
Our team is looking into it and they will provide you with feedback.
Regards,
Sanlam Client Relations
Yes, they will see all the communication. I will also notify them as well.
Kind regards,
Sanlam Client Relations
Yes, they will see all the communication. I will also notify them as well.
Kind regards,
Sanlam Client Relations