eD
edwina D
1 reviews | Active since Nov 2024
11 Nov 2024, 14:50
Tow pot application
My husband app**** on the 27th of Sept foe yhe two pot withdrawal, expected completion date was for 18 Oct 2024. Today is the 11th of Nov and no payment and no communication whatsoever. When he tries to call he gets the machine to talk too. Worst service ever. What muat he do to get his money urgently?
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
11 Nov 2024, 15:08Good day Edwina
We are sorry to learn of your husband's negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are sorry to learn of your husband's negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply11 Nov 2024, 15:08
Official
Good day Edwina
We are sorry to learn of your husband's negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are sorry to learn of your husband's negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
11 Nov 2024, 15:10Hello Edwina
Please provide us with your husband's ID number, policy/membership number, contact number and email address.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist him with this matter.
Regards
Sanlam Client Care
Please provide us with your husband's ID number, policy/membership number, contact number and email address.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist him with this matter.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply11 Nov 2024, 15:10
Official
Hello Edwina
Please provide us with your husband's ID number, policy/membership number, contact number and email address.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist him with this matter.
Regards
Sanlam Client Care
Please provide us with your husband's ID number, policy/membership number, contact number and email address.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist him with this matter.
Regards
Sanlam Client Care
Best regards,
eD
edwina D's updateReviewer Update
11 Nov 2024, 15:50Good day
Full names: Denzil Recardo Didloff
ID number: ***
Contact number : ***
Policy number : ***X5
Full names: Denzil Recardo Didloff
ID number: ***
Contact number : ***
Policy number : ***X5
eD
edwina D's update11 Nov 2024, 15:50
Reviewer Update
Good day
Full names: Denzil Recardo Didloff
ID number: ***
Contact number : ***
Policy number : ***X5
Full names: Denzil Recardo Didloff
ID number: ***
Contact number : ***
Policy number : ***X5
Sanlam's replyOfficial
11 Nov 2024, 16:09Thank you for the information. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's reply11 Nov 2024, 16:09
Official
Thank you for the information. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
eD
edwina D's updateReviewer Update
11 Nov 2024, 16:27His email address is *** and thank you for the response. How long will this matter take to resolve?
eD
edwina D's update11 Nov 2024, 16:27
Reviewer Update
His email address is *** and thank you for the response. How long will this matter take to resolve?
Sanlam's replyOfficial
11 Nov 2024, 16:39A consultant should be in contact with you in the next 48 hours.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's reply11 Nov 2024, 16:39
Official
A consultant should be in contact with you in the next 48 hours.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
13 Nov 2024, 10:03Hello Edwina
We have received feedback that your husband is being assisted.
Regards
Sanlam Client Care
We have received feedback that your husband is being assisted.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply13 Nov 2024, 10:03
Official
Hello Edwina
We have received feedback that your husband is being assisted.
Regards
Sanlam Client Care
We have received feedback that your husband is being assisted.
Regards
Sanlam Client Care
Best regards,