WB
Werner B
1 reviews | Active since Jan 2023
01 Mar 2023, 11:20
Total failure by Sanlam Reality
My wife is a member of Sanlam Reality and without success we are trying to book a Flysafair flight and emails and call centre calls are not responded to.
If flights are not available, Sanlam Reality will be liable due to no response.
This is un acceptable.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
01 Mar 2023, 11:28 Good day Werner
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Reality.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Reality.
Regards
Sanlam Client Care
Sanlam's reply01 Mar 2023, 11:28
Official
Good day Werner
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Reality.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Reality.
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Mar 2023, 12:50We have received confirmation that the main member has been contacted and feedback was provided.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply01 Mar 2023, 12:50
Official
We have received confirmation that the main member has been contacted and feedback was provided.
Regards
Sanlam Client Care
Regards
Sanlam Client Care