AP
Ann P
1 reviews | Active since Nov 2016
02 Apr 2019, 11:02
TIRED OF PAYING FOR SOMTHING I CANT USE
I HAVE BEEN TRYING TO USE THE SERVICE IM PAYING FOR BUT I CANNOT DUE TO THE POOR TECHINICAL SERVICE FROM THIS PRODUCT. THE WEBISTE IS ALWAYS DOWN THE APP DOESNT WORK. I SIT ON THE PHONE FOR HOURS AND GET NO FEEDBACK FROM THE CONSULTANTS. I NEED A DAMN MANAGER OR SOMEONE WHO CAN ACTUALLY FIX THIS BLADY ISSUE INSTEAD OF IT CARRYING ON FOR SO MANY WEEKS. I HAVE SCEEN SHOTS OF THE ERRORS
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
02 Apr 2019, 12:07Dear Ann
We acknowledge receipt of your complaint . Thank you for bringing this to our attention. We will send you and email to get copies of the screenshots. Upon receipt thereof the relevant department can assist you in resolving the matter.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint . Thank you for bringing this to our attention. We will send you and email to get copies of the screenshots. Upon receipt thereof the relevant department can assist you in resolving the matter.
Kind Regards,
Client Relations
Sanlam's reply02 Apr 2019, 12:07
Official
Dear Ann
We acknowledge receipt of your complaint . Thank you for bringing this to our attention. We will send you and email to get copies of the screenshots. Upon receipt thereof the relevant department can assist you in resolving the matter.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint . Thank you for bringing this to our attention. We will send you and email to get copies of the screenshots. Upon receipt thereof the relevant department can assist you in resolving the matter.
Kind Regards,
Client Relations
Sanlam's replyOfficial
02 Apr 2019, 15:15Dear Ann
Due to the protection of your personal information, Our consultant has made contact with you to discuss your complaint. She confirmed that this matter was resolved.
Due to the protection of your personal information, Our consultant has made contact with you to discuss your complaint. She confirmed that this matter was resolved.
Thank you and Regards,
Client Relations
Client Relations
Sanlam's reply02 Apr 2019, 15:15
Official
Dear Ann
Due to the protection of your personal information, Our consultant has made contact with you to discuss your complaint. She confirmed that this matter was resolved.
Due to the protection of your personal information, Our consultant has made contact with you to discuss your complaint. She confirmed that this matter was resolved.
Thank you and Regards,
Client Relations
Client Relations