This level of service is disgraceful, ****** ****mers.

I am absolutely ****ed with Sanlam right now. My withdrawal from my plan has passed its due date, and yet I have still not received my money. This is completely unacceptable. The lack of communication and transparency from Sanlam is beyond frustrating — no clear answers, no urgency, and no accountability. This is MY money, and I should not have to chase endlessly or be left in the dark about when (or if) I will receive it. Financial institutions are supposed to be trustworthy and reliable, but this experience has been the exact opposite.

I demand immediate action on this matter. Process my withdrawal without any further delay and provide clear communication on what went wrong. If this is not resolved urgently, I will have no choice but to escalate this further.

This level of service is disgraceful.