SR
SOS R

1 reviews | Active since Mar 2009

29 Dec 2025, 11:03

This is a joke, right?

So I needed to try reality and joined but after joining got to see how useless of a product it is and cancelled as it will not work for me and the below just shocked me considering I didnt make use if a single benefit 🥲 We’re already busy attending to your enquiry – we can confirm your membership is cancelled, and that your benefits will cease with immediate effect. Sanlam Reality has a 30 (thirty) day notice period for cancellations, this means that you will still be liable for one month’s membership fee.

0
Replies (2)
Sanlam
Sanlam's reply29 Dec 2025, 11:19
Official
Good morning

Thank you for your review.

We have relayed it to Sanlam Reality for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply30 Dec 2025, 11:49
Official
Good morning

We have received feedback that contact has been made with you and that the matter has been escalated to the relevant team.

Regards
Sanlam Client Care