*******, I never signed up for Sanlam Indie

Item: Sanlam
Rating: 1
Author: Bella K

I have never signed for Sanlam Indie but money is deducted from my bank account, I reported this in December 2020 but I was never refunded my money. Another ******* debit order just went through now without authorization. Can I have my money back.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

26 Feb 2021, 08:52

Good day Bella

We acknowledge receipt of your complaint.

A consultant will investigate the matter and contact you shortly.

Kind regards
Sanlam Indie Team

Sanlam's reply26 Feb 2021, 08:52

Official

Good day Bella

We acknowledge receipt of your complaint.

A consultant will investigate the matter and contact you shortly.

Kind regards
Sanlam Indie Team

Sanlam's replyOfficial

02 Mar 2021, 16:30

Good day Bella

We trust the matter has been resolved to your satisfaction.

Kind regards
Sanlam Indie Team

Sanlam's reply02 Mar 2021, 16:30

Official

Good day Bella

We trust the matter has been resolved to your satisfaction.

Kind regards
Sanlam Indie Team

Bella K's updateReviewer Update

04 Mar 2021, 13:35

Good Day,
I would like to say thank you to Nicole from Sanlam Indie, she helped me from day 1 of writing the complaint. I received my full refund last night. Kind Regards.

Bella K's update04 Mar 2021, 13:35

Reviewer Update

Good Day,
I would like to say thank you to Nicole from Sanlam Indie, she helped me from day 1 of writing the complaint. I received my full refund last night. Kind Regards.

Sanlam's replyOfficial

04 Mar 2021, 15:06

Hi Bella

We are delighted to hear that your issue has been resolved.

We will pass on your compliments to Nicole!

Regards
Sanlam Indie Team

Sanlam's reply04 Mar 2021, 15:06

Official

Hi Bella

We are delighted to hear that your issue has been resolved.

We will pass on your compliments to Nicole!

Regards
Sanlam Indie Team