SC
Simon C
1 reviews | Active since Oct 2019
08 Oct 2019, 14:51
***** in the night.
I recently lost my uncle ASSUPOL a company that claims to payout immediately failed me and my family we had to bury my uncle with Debt but I had cover with them Pls anyone who can help from the ombudsman office. Right now my sister is In hospital because the failed to keep their promise all we wanted was to be bury our uncle with dignity with Assupol that is just a pipe dream I regreat the day I signed a contract with them I wish I could end my life.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
08 Oct 2019, 15:15Dear Simon,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the delay caused with your claim.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the delay caused with your claim.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Sanlam's reply08 Oct 2019, 15:15
Official
Dear Simon,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the delay caused with your claim.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the delay caused with your claim.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Sanlam's replyOfficial
16 Oct 2019, 09:03Dear Simon,
After several attempts to contact you, we have not been successful.
Kindly return my call on *** for further assistance.
Kind Regards,
Assupol Complaints Team
After several attempts to contact you, we have not been successful.
Kindly return my call on *** for further assistance.
Kind Regards,
Assupol Complaints Team
Sanlam's reply16 Oct 2019, 09:03
Official
Dear Simon,
After several attempts to contact you, we have not been successful.
Kindly return my call on *** for further assistance.
Kind Regards,
Assupol Complaints Team
After several attempts to contact you, we have not been successful.
Kindly return my call on *** for further assistance.
Kind Regards,
Assupol Complaints Team