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Mpho M

1 reviews | Active since Jun 2018

05 Jun 2018, 13:27

They wont pay my me back my savings...

Disgusted and in shock by the service and how things are handled by SanlamSky. I wanted to cancel and take another policy with Sanlam and I am being told I wont be able to cancel nor will I be able to get my savings as I have to wait for five years. We are told the law is new but no one bothered to inform us about the changes made. Now I am being informed that they will keep my money, wont grow any interest it will just stay in their bank till 5 years, its insane I tell you.

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Replies (2)
Sanlam
Sanlam's reply05 Jun 2018, 13:28
Official

Good day

We acknowledge receipt of your complaint and will arrange for investigation.

Kind regards

Client relations

Sanlam
Sanlam's reply07 Jun 2018, 08:27
Official

We have been informed that Ms Hams provided you with feedback.

Regards,

Client Relations