NK
Nomasonto K

1 reviews | Active since Mar 2024

26 Nov 2024, 16:22

They never tell me about the xtansion I've never sign for it

Sanlam still want me to pay and i don't have any installment that is behind cause i did cover the three months included the interest I would understand if i did repay that three months and during covid 19 our government say the must not change any interest and I'm not behind this not right I'm self employed and my job is no going well I do have money anymore to pay please help me

0
Replies (2)
Sanlam
Sanlam's reply26 Nov 2024, 16:31
Official
Good day Nomasonto

Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action. 

Regards
Sanlam Client Care
Sanlam
Sanlam's reply28 Nov 2024, 12:56
Official
Good afternoon Nomasonto

We have received feedback that Sanlam Personal Loans has been in touch with you and that they will be assisting you further.

Regards
Sanlam Client Care