DM
Duduzile M

1 reviews | Active since Aug 2017

26 Aug 2017, 17:59

they duplicated my policy number now for two months I'm paying two policies of which the 2nd 1 it's duplicate they have been promising to fix their error last month they didn't and double debited me again

Worst experience ever

0
Replies (2)
Sanlam
Sanlam's reply26 Aug 2017, 18:11
Official

We acknowledge your posting. Please provide us with a policy number or service provider where you app**** for the policy i.e. Sanlam Sky, Sanlam, Glacier etc.

We will then attend to it first thing on Monday morning.

Regards

Client Relations

Sanlam
Sanlam's reply28 Aug 2017, 14:08
Official

Good day

We have been informed that a representative of Sanlam Sky made contact with you. They confirmed that the duplicate policy was cancelled and requested that you submit the refund documents.

Regards,

Client relations