S
Snenhlanhla
1 reviews | Active since Oct 2024
04 Feb 2026, 15:56
They cut off funding...
They cut off funding even when the documents were sent on time for December and January
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
04 Feb 2026, 16:06Good day Snenhlanhla
We apologise for your service experience.
Please send us a private reply with your ID or policy number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We apologise for your service experience.
Please send us a private reply with your ID or policy number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply04 Feb 2026, 16:06
Official
Good day Snenhlanhla
We apologise for your service experience.
Please send us a private reply with your ID or policy number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We apologise for your service experience.
Please send us a private reply with your ID or policy number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
S
Snenhlanhla's updateReviewer Update
04 Feb 2026, 16:40Beneficiary no: ***1 and log no. wf_***3 we need urgent attention people need and survive through this fund yet you are ****ming them. We have been calling and emailing for months now but still nothing from you guys. So much unprofessionalism with my sisters money that support her child and our mother. So your families can be happy but not ours? This is selfish you hide behind investing money for beneficiaries but in fact you are just like any other insurances withholding funds that are needed for monthly expenses. We are tired and need the money within 24 hours from now
S
Snenhlanhla's update04 Feb 2026, 16:40
Reviewer Update
Beneficiary no: ***1 and log no. wf_***3 we need urgent attention people need and survive through this fund yet you are ****ming them. We have been calling and emailing for months now but still nothing from you guys. So much unprofessionalism with my sisters money that support her child and our mother. So your families can be happy but not ours? This is selfish you hide behind investing money for beneficiaries but in fact you are just like any other insurances withholding funds that are needed for monthly expenses. We are tired and need the money within 24 hours from now
Sanlam's replyOfficial
04 Feb 2026, 22:27Good day Snenhlanhla
We sincerely apologise for the inconvenience and frustration this experience has caused.
Please be assured that we have escalated the matter to the responsible department, who will investigate it and contact you.
Regards
Sanlam Client Care
We sincerely apologise for the inconvenience and frustration this experience has caused.
Please be assured that we have escalated the matter to the responsible department, who will investigate it and contact you.
Regards
Sanlam Client Care
Sanlam's reply04 Feb 2026, 22:27
Official
Good day Snenhlanhla
We sincerely apologise for the inconvenience and frustration this experience has caused.
Please be assured that we have escalated the matter to the responsible department, who will investigate it and contact you.
Regards
Sanlam Client Care
We sincerely apologise for the inconvenience and frustration this experience has caused.
Please be assured that we have escalated the matter to the responsible department, who will investigate it and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
12 Feb 2026, 10:43Good morning, Snenhlanhla
We have received feedback that Sanlam Corporate has been in touch with you and that they are attending to this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they are attending to this matter.
Regards
Sanlam Client Care
Sanlam's reply12 Feb 2026, 10:43
Official
Good morning, Snenhlanhla
We have received feedback that Sanlam Corporate has been in touch with you and that they are attending to this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they are attending to this matter.
Regards
Sanlam Client Care