The worst service in RSA by Assupol. NEVER respond to their SMS

<p>On 14 Feb a sales agent Hlelo called me selling a Funeral Plan which i took. She reassured me on a recorded line that within few hours i will get confirmation of my policy numbers and in 24 hours I will get email policy schedule. Today when calling your customer service the policies were NOT captured I had NO policy numbers. After telling Samantha Nortjie to cancel the policies that went ahead to capture my details and smsed policy numbers. As per recorded call i then emailed id copy and signed handwritten letter to cancel policy. Thapelo has just confirmed Samantha who NEVER had he decencyvto confirm receiving the email that request was sent to cancellation dept which does not take calls. Should Assupol debit any money from my account I will make this matter a Media frenzy. I pity ur existing clients at claims stage. THE WORST HORRIBLE INSURER IN THE COUNTRY. NEVER TAKE ANY POLICY WITH ASSUPOL</p>