1 reviews | Active since Oct 2020
The worst icover ever! Never ever buy it
Sanlam icover is the worst, i have called them several times with no luck at then when i i finally get hold of a,client after 30minutes of waiting, they send claim form because i lost my father, completed it and sent all neccessry documents required via email same day Monday the 06th till todate i haven't got paid, i called again yesterday with no luck after hours of trying i got hold of agent who told me they received the claim but wasn't updated she will update for funding, its Thursday afternoon today i haven't received the funds and my fathers funeral on Saturday, what a waste of time after years of paying without default! Your icover is an *********** branch!!! Zero sense of urgency to its customers! frustrations are very high and stress levels!!!!
Sanlam Client Care
Sanlam Client Care
Sanlam Client Care
Sanlam Client Care
I received a call from your company nevertheless the same problem i encountered about bad service not being able to speak to a consultant when transferring a call to icover department is the same problem your consultant encountered on his side it also showered "error" as per his words. He took my details and promised to call again. I have been waiting...you know what's frustrating? Is paying for all these tears only to struggle when u have to claim. Despice the day i found out about this!!!
I received a call from your company nevertheless the same problem i encountered about bad service not being able to speak to a consultant when transferring a call to icover department is the same problem your consultant encountered on his side it also showered "error" as per his words. He took my details and promised to call again. I have been waiting...you know what's frustrating? Is paying for all these tears only to struggle when u have to claim. Despice the day i found out about this!!!
Sanlam Client Care
Sanlam Client Care