lS
lee S

1 reviews | Active since Oct 2018

10 Jul 2025, 15:32

The worst Gap cover provider ever!!!

Been in contact with Sanlam since the beginning of June for my Gap cover policy. The absolute worst! There is no communication since the policies have been taken over from Kaelo to Sanlam Gap. The problems are endless and their customer service is even worse! I am livid frustrated and just done at this point!

0
Replies (2)
Sanlam
Sanlam's reply10 Jul 2025, 15:37
Official
Good afternoon, Lee

We apologise for your service experience and have requested the Sanlam Gapcover department to look into the matter and assist you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply11 Jul 2025, 10:48
Official
Hello Lee

We have received feedback that Sanlam Gapcover has been in touch with you. They will be assisting you further. 

Regards
Sanlam Client Care