THE WORST CUSTOMER SERVICE FROM PRICILLA CHUENE ASSUPOL ASSESSOR

Good Day I made a claim from assupol in 2021/09/05 for my husband who passed away 2021/09/04 and till today i have not received anything. My claim is handled by senior assessor Pricilla Chuene .As widow your partner will join this insurance companies so that you can have less stress for when the times comes but then you come across people like Pricilla Chuene who are not empathetic at all. I NEED HELP REGARDING THIS PLEASE Imagen from 2021/09/05 all my family members now knows that they should not join this ASSUPOL because of this one lady who creates her own rules as she works on claim.so now i dont only have stress that my partner passed away i still have stress that pricilla chuene for some reason does not want to process my claim.