The dishonesty of Sanlam Group LIFE and incompetency

The Sanlam Group life is such a disappointment have been waiting for my daughter school fees to be paid to date nothing has been paid , now my daughter is kicked out of school cause of their incompetency , when my partner was paying for this benefit they did not have a problem deducting it from his salary , now that is passed and deceased they are failing to deliver on the promise they made which to make sure his kids go school , an organisation that built pies in the sky and does not deliver , i hope other organisations take note and not recommend such a disaster to their employees