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Thembakazi T

1 reviews | Active since Aug 2020

26 Aug 2020, 00:54

Thanks you in advance

Hi there, I am Thembakazi prudence Mnengi capitec client I am the one who was complaining about capitec claims I was there again on Friday and they promised to call me back, yes they did call me and they said is not their fault for not getting paid its sanlam policy who supposed to pay my money so I need your help really

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Replies (2)
Sanlam
Sanlam's reply26 Aug 2020, 06:45
Official
Dear Thembakazi

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply26 Aug 2020, 15:54
Official
Dear Thembakazi

We sincerely apologise for the service experience received. 
Due to the protection of your personal information, Our consultant has made contact with you  to discuss the progress of your payment. 
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations