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Sello

1 reviews | Active since Nov 2021

14 Oct 2023, 11:07

Thank you sanlam for feedback

Last week I wrote about sanlam and my refund,and they called me back,and gave me my refund,but it was not what I was expected, but they explain that their forensic team still investigating,thank u very much for this platform

0
Replies (5)
Sanlam
Sanlam's reply16 Oct 2023, 07:31
Official
 Good day Sello   Thank you very much for taking the time to notify us of your positive experience. We will ensure the necessary recognition is passed on to the relevant team.

 Regards
 Sanlam Client Care
S
Sello's update18 Oct 2023, 11:19
Reviewer Update
  • Gud day,a refund of two months really can take 6 weeks?this is not fair,especially with the lady admitted that she opened two policies without my knowledge, pls refund me my money for one month and u can deal with this matter,if found anything that I agreed, u can take me to court or open a case against me
Sanlam
Sanlam's reply18 Oct 2023, 11:46
Official
Good day Sello
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY. 
 
 Regards
 Sanlam Client Care
S
Sello's update18 Oct 2023, 11:50
Reviewer Update
I'm thinking of opening a case of ***** or theft if I'm not getting my money today
Sanlam
Sanlam's reply18 Oct 2023, 13:12
Official
This is to confirm that Sanlam SKY has called and acknowledged your complaint.
 
 Regards
 Sanlam Client Care