SM
Sibongile M

1 reviews | Active since Mar 2023

09 Oct 2024, 15:12

Thank you Hello peter for being the platform to register our experiences. I have previously applauded great service where deserved. The same where expectations were not met.Sanlaam life cover o. website sounds very good. They will make you feel you s

Bad service

0
Replies (3)
Sanlam
Sanlam's reply09 Oct 2024, 15:15
Official
Good day Sibongile  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
SM
Sibongile M's update09 Oct 2024, 15:36
Reviewer Update
You committed to feedback on the 1/10/2024. It's exactly 9/10/24 with no luck exhausted all airtime holding on for hours.trying days regardless of your assistance that call will attended one need to patient. It's a tall order to get your mere agents for assistance. Really that's very disappointing. One doesn't call because of fun. It's Mainly due to dire need of the services you promised to render yet falling. Your website has all contacts details of no value
Sanlam
Sanlam's reply10 Oct 2024, 20:40
Official
 Good day Sibongile  

This is to confirm that you have been contacted and feedback was provided.

 Regards
 Sanlam Client Care