MvdV
Michele van der Vyver

1 reviews | Active since Jan 2021

03 Jun 2026, 10:08

Terrible service, information is not updated

I have to keep sending the same info 20 times already, the past 2 years, as Sanlam does not update the beneficiary information. Why can you not update it the first time?

0
Replies (2)
Sanlam
Sanlam's reply03 Jun 2026, 10:25
Official
Good day Michele  We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
 Sanlam Client Care
Sanlam
Sanlam's reply03 Jun 2026, 11:22
Official
Good day Michele  This is to confirm that you have been contacted. Regards
 Sanlam Client Care