YV
Yolande V
1 reviews | Active since Sept 2014
30 Jan 2023, 09:08
TERRIBLE SERVICE FROM SANLAM CALL CENTRE
I have been calling the call centre for 3 days now trying to get a settlement balance. I have been on hold for 10 mins every time, NO ONE answers the phone. I have requested the balance be sent to my email and sms TEN TIMES. I have not received anything!! HOW DIFFICULT CAN IT BE JUST FOR SOMEONE TO ASSIST ME!!!!
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Sanlam's replyOfficial
30 Jan 2023, 09:49Good day Yolande
We apologise for all the frustration this has caused you. Please send us a private message with more information as to the product you have with us. We are not able to trace any record with the details you have provided.
Regards
Sanlam Client Care
We apologise for all the frustration this has caused you. Please send us a private message with more information as to the product you have with us. We are not able to trace any record with the details you have provided.
Regards
Sanlam Client Care
Sanlam's reply30 Jan 2023, 09:49
Official
Good day Yolande
We apologise for all the frustration this has caused you. Please send us a private message with more information as to the product you have with us. We are not able to trace any record with the details you have provided.
Regards
Sanlam Client Care
We apologise for all the frustration this has caused you. Please send us a private message with more information as to the product you have with us. We are not able to trace any record with the details you have provided.
Regards
Sanlam Client Care