MB
MARK B

1 reviews | Active since Mar 2015

28 May 2025, 08:40

Terrible service!!!!!!!!!

App**** for a Sanlam money saver credit card on the 16th of May 2025, was approved and promised that the card will be delivered withing 7 working days. I am on day 9 now, and when you phone to ask what is happening then they are full of excuses and when you phone CCD Couriers then they havent even received any card details or anything.

I WANT MY CARD!!!!!!!!!!!!!!!!!

0
Replies (2)
Sanlam
Sanlam's reply28 May 2025, 08:55
Official
Good day Mark

We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply03 Jun 2025, 14:04
Official
Good afternoon Mark

We have received feedback that you have been contacted and that the matter is receiving attention.

Regards
Sanlam Client Care