MZ
Musa Z

1 reviews | Active since Apr 2011

23 Dec 2024, 08:49

Terrible Service

The service is extremely disappointing. There appears to be no customer support whatsoever. I have been trying to reach out for the past few weeks, but every time, I end up waiting on hold for over 30 minutes without anyone answering. This is a prime example of poor service.

0
Replies (2)
Sanlam
Sanlam's reply23 Dec 2024, 09:14
Official
Good day Musa

We are sorry to hear about your poor client service experience. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply24 Dec 2024, 09:34
Official
Good day Musa

This is to confirm that you were contacted via call and email. Please respond to the email for further assistance.

Regards
Sanlam Client Care