LL
Lebohang L
1 reviews | Active since Nov 2010
23 May 2024, 12:50
Terrible service all round
Why am I not surprised that 949 out of the 1066 reviews your company has are 1 stars? I have been asking just have my debit order date changed and also to have my bank account updated since the 30th of April, filled in all the required forms and provided the proof of banking and my id and still nothing has been done. For anyone who cares please check Ticket#305763
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Sanlam's replyOfficial
23 May 2024, 13:12Dear Lebohang, thank you for your review. I am so sorry to hear about your unfortunate experience and the delay in assistance. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply23 May 2024, 13:12
Official
Dear Lebohang, thank you for your review. I am so sorry to hear about your unfortunate experience and the delay in assistance. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager