Terrible Service

I wish I could give less than 1 star! I am absolutely disgusted with the service myself and my family have received from Sanlam.

My father passed away at the end of 2024, we discovered that there was an unclaimed benefit due to him from Sanlam, for an "endowment plan" (all the information we could get out of them). We have been pushed from pillar to post with only a copy and paste response. My mom is the nominated beneficiary but refuse to help us. I am sure I will get the usual copy and paste response on this review "Someone from our Call Centre will be in contact soon".

My advice, don't use Sanlam for anything. It seems as if we should mentally prepare ourselves that should my mom pass away, her life insurance will never be paid out either.