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sugendhren N

1 reviews | Active since Oct 2015

21 Oct 2024, 10:47

Terrible service

For more than two months now , i have attem9ted to contact Sanlam, regarding my portfolio. And it has been a nightmare to get in contact with them.. tiday i spoke to Andiswa who after failing to understand how to assist me, rudely transfered me to the switch line without advising, and also refused to let me speak to anyone senior to her.

0
Replies (2)
Sanlam
Sanlam's reply21 Oct 2024, 10:49
Official
 Good day sugendhren  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply24 Oct 2024, 11:11
Official
Good day sugendhren  
 
This is to confirm that Sanlam Corporate has contacted you via email.
 
Regards
Sanlam Client Care