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Phumzile M
1 reviews | Active since Jul 2015
07 Apr 2026, 12:27
Terrible service
Bad service, adding unnecessary stress regarding my money that I thought was safe with sanlam. I got a WhatsApp message that I withdrew my 2 pot. I did not make any withdrawal this year. I have tried calling you this morning and was on the line for 20 minutes waiting for the call to be answered.
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Replies (2)
Sanlam's replyOfficial
07 Apr 2026, 12:31Good day Phumzile We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply07 Apr 2026, 12:31
Official
Good day Phumzile We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
09 Apr 2026, 14:57Good day Phumzile This is to confirm that you have been contacted via email. Please respond to the email for further assistance. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply09 Apr 2026, 14:57
Official
Good day Phumzile This is to confirm that you have been contacted via email. Please respond to the email for further assistance. Regards
Sanlam Client Care
Sanlam Client Care