AC
Arcel C
1 reviews | Active since Oct 2024
07 Oct 2024, 09:26
Terrible Service!!!!!!!!
I have been struggling with Sanlam over the past 3 weeks. The service is HORRIBLE. I cannot access my profile due to some sort of error with my surname, thus I cannot use any services that I pay for. Absolutely NO assistance.
No answer on emails, whats app nor the phone.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 Oct 2024, 09:32 Good day Arcel
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply07 Oct 2024, 09:32
Official
Good day Arcel
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
08 Oct 2024, 12:44Good day Arcel
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply08 Oct 2024, 12:44
Official
Good day Arcel
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care