NS
Nwabisa S

1 reviews | Active since Nov 2018

18 Sept 2024, 08:35

TERRIBLE SERVICE

A total nightmare. I am so glad I canceled my RA with you if a simple two-pot withdrawal will take this long and this much admin, I submitted my request on 04/09 and have been trying to contact the company since then because I could see my bank details were captured wrong, no luck! my would hold for long periods only to be transferred back and fourth, no reply to the email I sent to ***

0
Replies (2)
Sanlam
Sanlam's reply18 Sept 2024, 08:49
Official
Good morning Nwabisa

We apologise for your poor service experience and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply20 Sept 2024, 15:18
Official
Hello Nwabisa

We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.

Regards
Sanlam Client Care