Terrible Lack of communication.

Item: Sanlam
Rating: 1
Author: shivani M

Sent through signed documents for withdrawal, sent through emails to escalate yet still no response.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

14 May 2026, 09:15

Good morning, shivani

We are sorry to learn that you have not received a response and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's reply14 May 2026, 09:15

Official

Good morning, shivani

We are sorry to learn that you have not received a response and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

14 May 2026, 11:43

Hello shivani

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply14 May 2026, 11:43

Official

Hello shivani

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care

shivani M's updateReviewer Update

14 May 2026, 11:55

Hi, not sure who advised you that I have been contacted but I definitely have not been contacted or assisted

shivani M's update14 May 2026, 11:55

Reviewer Update

Hi, not sure who advised you that I have been contacted but I definitely have not been contacted or assisted

Sanlam's replyOfficial

14 May 2026, 12:56

Hello shivani

Apologies for this.

The client has been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply14 May 2026, 12:56

Official

Hello shivani

Apologies for this.

The client has been contacted and assisted.

Regards
Sanlam Client Care