1 reviews | Active since Dec 2016
Terrible Customer Service
<p>I app**** for a policy of mine to pay out, all documents was sent to Sanlam on 30/11/2016, payout would have been 10 days later, today is 21/12/2016 and no payout, no use in contacting Sanlam, i have contacted them on Monday 19/12/2016, Tuesday 20/12/2016 and twice today 21/12/2016, STILL NO FEEDBACK. I WOULD LIKE THIS FINALIZED TODAY, i would also be surprised if i even get a response to this review. I am livid with the service i receive from Sanlam, i am honestly considering in moving my policies elsewhere.</p>
Good day
We acknowledge receipt of your complaint and will arrange for investigation.
Kind Regards
Client Relations
Good day
We acknowledge receipt of your complaint and will arrange for investigation.
Kind Regards
Client Relations
Good day
We have been informed that one of our consultants made contact with you. They 've confirmed that the payment has been finalised. We apologise for the service you've experienced.
Kind Regards
Client Relations
Good day
We have been informed that one of our consultants made contact with you. They 've confirmed that the payment has been finalised. We apologise for the service you've experienced.
Kind Regards
Client Relations