MJ
Mervyn J
1 reviews | Active since Dec 2011
20 Jan 2026, 11:09
Terrible customer service
I have an investment with Sanlam, and now that I need to withdraw some funds for an overseas trip, I’ve been informed that my claim will take 16 days to process. I find this level of customer service unacceptable.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
20 Jan 2026, 11:21Good day Mervyn We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply20 Jan 2026, 11:21
Official
Good day Mervyn We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
20 Jan 2026, 14:22This is to confirm that you have ben contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Jan 2026, 14:22
Official
This is to confirm that you have ben contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care