Terrible customer service
<p>I was wondering if you could advise me...I raised a claim when my mother in law passed away. I wrote to Info at Sanlam Sky, my e-mail was forwarded on but since then after 3 to 4 mails I am being ignored is this normal behaviour towards clients with long standing policies...my sister in laws AVBOB policy was attended to and paid out in 2 days, yet I wait...It was originally a Rentmeester policy which was obviously taken over by Sanlam / Sanlam Sky</p>
Hi
We acknowledge receipt of your complaint and apologise for the inconvenience. We'll refer your complaint tomorrow to Sanlam Sky for urgent investigation and direct feedback to you.
Regards
Client Relations
Hi
We acknowledge receipt of your complaint and apologise for the inconvenience. We'll refer your complaint tomorrow to Sanlam Sky for urgent investigation and direct feedback to you.
Regards
Client Relations
Dear Mark-Ashley-Adams
We have been informed that one of the Sanlam Sky representatives made contact with you regarding your complaint. They have confirmed that the claim forms was emailed to you.
Regards
Client Relations
Dear Mark-Ashley-Adams
We have been informed that one of the Sanlam Sky representatives made contact with you regarding your complaint. They have confirmed that the claim forms was emailed to you.
Regards
Client Relations